Returns
All products supplied are 100% genuine, non-cancellable & non-returnable, unless proven faulty
To return faulty items supplied by us please email [email protected] for further instructions. Any items must be returned with the GOODS RETURN NUMBER included on the packaging. Return shipping costs are the responsibility of the buyer, so we recommend that you use a tracked/signed for service. Any returns should be adequately packaged and clearly addressed to the “CUSTOMER RETURNS DEPARTMENT”. Returns may be subject to a handling charge.
Faulty items will be sent to the original manufacturers factory to be tested and inspected before any credit due is issued. Credits due will be issued via the original payment method. Items found to be damaged by the customer/end user will be disposed of by the manufacturer. We may be able to request a return of the faulty items back to you to keep as spares, but these items will be subject to shipping and handling costs and will be quoted accordingly.
Please note: Any items returned to us without prior agreement will automatically be rejected/disposed of.